Virtual Service Reps (“VSR,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data. If you have any questions, contact us at hello@virtualservicereps.com.
Information We Collect
We collect both personal and non-personal information to provide and improve our services.
- Personal Information You Provide: This includes details such as your name, email address, phone number, company information, resume, employment history, and job preferences. Clients may also provide service requirements, organizational details, or other business information.
- Automatically Collected Information: When you visit our website, we automatically collect information such as your IP address, browser type, operating system, and browsing behavior using cookies and other tracking technologies.
- Sensitive Information: In some cases, we may collect sensitive information, such as financial details or identification documents. Such information is handled with the highest levels of security and is only used for specific purposes, such as processing payments or verifying identities.
How We Use Your Information
We use the information we collect to:
- Facilitate the staffing and recruitment process, including matching candidates with job opportunities.
- Communicate with clients and candidates about their inquiries, applications, or services.
- Provide, maintain, and improve our website and services.
- Analyze trends, usage, and activities to enhance user experience and service quality.
- Fulfill legal and regulatory requirements.
- Send marketing communications and promotional materials, where you have provided consent.
How We Share Your Information
We are committed to safeguarding your personal data and will only share it as necessary:
- With Your Consent: We will share your information with third parties only when you have given us explicit permission.
- With Service Providers: We work with trusted third-party providers who help us deliver services, such as payment processors, IT service providers, and marketing platforms. These providers are bound by confidentiality agreements and are only allowed to use your information for the agreed-upon purposes.
- For Legal Obligations: Your information may be disclosed to comply with applicable laws, regulations, court orders, or legal processes.
- During Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the assets.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. Cookies help us understand user behavior, remember preferences, and provide a more efficient experience. You can control cookie settings through your browser preferences. However, disabling cookies may limit certain functionalities of our website.
Data Retention
We retain your personal data only as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. When the retention period expires, we securely delete or anonymize your data.
Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, firewalls, access controls, and regular security audits. Despite our efforts, no system can guarantee 100% security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to your personal data if it is inaccurate or incomplete.
- Request the deletion of your data, subject to applicable legal or contractual requirements.
- Restrict or object to the processing of your personal data.
- Withdraw consent for marketing communications or other processing activities.
To exercise these rights, contact us at hello@virtualservicereps.com. We will respond to your request in compliance with applicable laws.
Children’s Privacy
VSR does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Third-Party Links
Our website may contain links to third-party websites. VSR is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
As a global outsourcing platform, your information may be transferred to and processed in countries outside of your own. These countries may have different data protection laws. When we transfer data internationally, we ensure that adequate safeguards are in place to protect your privacy.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.