Frequently Asked Questions

Great question! Each professional goes through industry-specific training before joining your team. We start with a thorough onboarding where they learn your processes, tools, and culture. We've successfully placed teams in industries from e-commerce to healthcare, and our 97% client retention rate speaks to how well they adapt.

Unlike freelance platforms where you manage everything, we handle it all - from vetting and training to payroll and performance management. Think of us as your HR, recruiting, and management team rolled into one, but at a fraction of the cost. Plus, our hybrid model lets you choose how much support you need.

Think of it as a customizable staffing solution. You can choose between having us manage everything (perfect if you want a hands-off approach) or directly integrating professionals into your team. Most of our clients actually mix both options as they grow - it's completely flexible to your needs.

We move fast! Once we understand your needs, we can have individual professionals ready within 48 hours. For larger teams, give us about two weeks to ensure everyone's properly trained on your processes. And yes, we handle all the training and setup - you just focus on your goals.

We're pretty obsessive about this! Every professional goes through triple-screening: skills testing, background checks, and personality assessments. For security, we follow bank-grade protocols, use enterprise-level encryption, and have strict NDAs in place. Our clients include financial institutions, so we take this seriously.

Whatever your organization needs, we've got the perfect match! Our talent pool includes expert sales professionals (from BDRs and Inside Sales Reps to Sales Engineers), dedicated support specialists (from Technical Support to Customer Success Managers), and specialized Account Executives. Most clients love our Sales Development and Client Success teams, but we also offer unique roles like industry-specialized VAs for dental practices. Just share your requirements, and we'll find your ideal team members.

We keep it straightforward - monthly billing based on your team size and service level. No hidden fees or surprise charges. Want us to handle everything? Go for a managed team package. Need just one or two professionals? We've got individual role pricing. And you can adjust any time.

You'll never feel left hanging! Every client gets a dedicated account manager who's basically your personal problem-solver. We handle daily monitoring, provide detailed performance reports, and offer 24/7 technical support. Think of us as an extension of your team, always ready to help.

A Client Dedicated Training Specialist is your expert onboarding accelerator. They master your company's unique onboarding processes to create a seamless talent pipeline, ensuring new recruits are fully trained and ready to hit the ground running from day one. 

Think of them as your onboarding architect. They immerse themselves in your company's processes, documentation, and culture. They then transform this knowledge into a streamlined training program that prepares candidates specifically for your business needs. The result? When you need talent, they're already trained and ready to contribute.